Privacy Policy – Wanderoo

Last Updated: 6 June 2026

Introduction

Wanderoo ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights regarding your personal data when using the Wanderoo website and mobile application.

By using Wanderoo, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Account Information

When you create a Wanderoo account, we may collect:

Name (if provided)
Email address
Encrypted password credentials
Account preferences
Subscription status
Marketing preferences

User accounts and authentication are managed using Supabase.

Passwords are never stored in plain text and are protected using industry-standard encryption and security practices.

Location Information

If you choose to grant location permissions, Wanderoo may access your device location to:

Find nearby attractions and activities
Recommend restaurants, cafés, pubs and entertainment venues
Calculate travel distances
Provide weather-relevant recommendations
Improve the accuracy of search results

Location information is only used to provide app functionality and is not sold or shared for advertising purposes.

You may disable location access at any time through your device settings.

Search and Usage Information

We may collect information relating to:

Search requests made within the app
Saved favourites
User preferences and filters
Device type and operating system
Browser information
Diagnostic and performance data

This information helps us maintain and improve the service.

Marketing Preferences

We will only send marketing communications when you have explicitly opted in.

You may unsubscribe from marketing communications at any time.

We do not use personal information for marketing unless consent has been provided.

Payment Information

Wanderoo does not collect, process, or store payment card information.

All payments and subscription transactions are securely processed by Stripe.

Any payment information entered by users is handled directly by Stripe and is subject to Stripe's own privacy and security policies.

How We Use Your Information

We use personal information to:

Create and manage user accounts
Provide personalised recommendations
Deliver search results and app functionality
Process subscriptions and payments
Respond to support requests
Improve application performance
Maintain security and prevent fraud
Comply with legal obligations

Personal information is not used for advertising purposes unless a user has expressly consented to receive marketing communications.

Legal Basis for Processing

Where required by UK GDPR, we process personal information under one or more of the following lawful bases:

Performance of a contract
Legitimate interests
Compliance with legal obligations
User consent

Data Sharing

We may share information with trusted service providers solely to operate and improve the Wanderoo service.

These providers include:

Supabase (authentication and secure data storage)
Stripe (payment processing)
Google Maps Platform
Google Places API
Weather service providers
Cloud hosting providers
Analytics providers

We do not sell, rent, trade, or share personal information with third parties for advertising or marketing purposes.

Third-Party Services

Supabase

We use Supabase to provide secure authentication, account management, and database services.

Stripe

We use Stripe to process payments securely.

Google Maps Platform and Google Places API

Wanderoo uses Google Maps and Google Places services to provide mapping, location, venue, and navigation-related functionality.

Use of these services may be subject to Google's Privacy Policy.

Data Security

We take appropriate technical and organisational measures to protect personal information, including:

Secure encrypted connections (HTTPS)
Secure authentication systems
Encrypted password storage
Access controls
Security monitoring
Protected cloud infrastructure

User account information is stored within secure cloud infrastructure managed through Supabase.

While we take reasonable measures to protect personal information, no online service can guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Maintain user accounts
Provide services
Meet legal and regulatory requirements
Resolve disputes

When an account is deleted, personal information will be removed or anonymised within a reasonable period unless retention is required by law.

Your Rights

Under UK GDPR, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request a copy of your personal data

Requests can be made using the contact details below.

Children's Privacy

Wanderoo is not intended for children under the age of 13 without parental supervision.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be published on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy, your account, or how your personal information is handled, please contact:

Wanderoo
Email: info@wanderoo.co.uk
Website: https://www.wanderoo.co.uk

Complaints

If you are unhappy with how your personal information has been handled, please contact us first at: info@wanderoo.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk
Telephone: 0303 123 1113

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF