Terms of Service – Wanderoo

1. Introduction

Welcome to Wanderoo.

These Terms of Service ("Terms") govern your use of the Wanderoo website, mobile application, and related services ("Service").

By accessing or using Wanderoo, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

2. About Wanderoo

Wanderoo provides information, recommendations, and discovery tools relating to:

• Days out
• Attractions
• Activities
• Restaurants
• Cafés
• Pubs
• Entertainment venues
• Indoor and outdoor experiences
• Weather-based suggestions
• Family-friendly destinations

Wanderoo is an information and recommendation platform only.

We do not own, operate, manage, control, or endorse the venues, businesses, attractions, restaurants, events, or organisations displayed within the Service.

3. Eligibility

You must be at least 13 years old to create an account and use Wanderoo.

If you are under 18, you should use the Service with the involvement of a parent or guardian.

4. User Accounts

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Keeping your password secure
• Ensuring information provided is accurate
• All activity carried out using your account

You must notify us immediately if you believe your account has been accessed without authorisation.

We reserve the right to suspend or terminate accounts that breach these Terms.

5. Subscription Services

Some features of Wanderoo may require a paid subscription.

Subscription details, pricing, billing periods, and available features will be displayed within the Service.

Subscriptions automatically renew unless cancelled before the next billing date.

Users may cancel subscriptions at any time through their account settings or payment provider.

6. Payments

All payments are securely processed by Stripe.

Wanderoo does not collect or store payment card details.

Payment processing is subject to Stripe's terms and conditions.

Failure to make payment may result in suspension of subscription-based features.

7. Recommendations and Information

Wanderoo provides recommendations based on:

• User preferences
• Search criteria
• Location information
• Weather conditions
• Third-party data sources

While we strive to provide accurate information, we cannot guarantee that:

• Businesses remain open
• Events take place as advertised
• Prices remain unchanged
• Opening times are correct
• Facilities remain available
• Information is complete or error-free

Users should independently verify important information directly with the venue, attraction, provider, or organiser before making travel plans, bookings, purchases, or attending events.

7.1 Food Allergies, Dietary Requirements and Intolerances

Wanderoo may recommend restaurants, cafés, takeaways, pubs, food venues, and other establishments based on user preferences and information obtained from third-party sources.

While we endeavour to provide accurate information, Wanderoo cannot guarantee the accuracy, completeness, availability, or current status of allergen, ingredient, dietary, nutritional, or food preparation information provided by any venue.

If you have a food allergy, intolerance, coeliac disease, medical dietary requirement, religious dietary requirement, or any other food-related concern, you must contact the venue directly before booking, ordering, purchasing, or consuming any food or drink.

Wanderoo does not verify allergen information and accepts no responsibility or liability for:

• Allergic reactions
• Food contamination
• Cross-contamination
• Incorrect allergen information
• Ingredient changes
• Menu changes
• Dietary suitability
• Illness, injury, or loss arising from food or drink consumed at any venue recommended through the Service

Any decision to visit, book, order from, or consume food or drink from a recommended venue is made entirely at the user's own risk.

Users should always confirm allergen and dietary information directly with the venue before consuming any food or drink.

8. Location Services

Certain features rely on location services.

By enabling location permissions, you allow Wanderoo to use your location to provide relevant recommendations and search results.

You may disable location services at any time through your device settings, although some features may not function correctly.

9. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Attempt to gain unauthorised access to systems or accounts
• Interfere with the operation of the Service
• Upload malicious software or code
• Reverse engineer the platform
• Use automated tools to scrape, harvest, copy, or extract data
• Impersonate another person or organisation

10. Intellectual Property

All content, branding, logos, software, design elements, graphics, databases, and intellectual property associated with Wanderoo remain the property of Wanderoo or its licensors.

You may not copy, reproduce, distribute, modify, publish, sell, licence, or commercially exploit any part of the Service without prior written permission.

11. User Content

Where users can submit reviews, comments, ratings, feedback, photographs, or other content, you grant Wanderoo a non-exclusive, royalty-free licence to use, display, reproduce, and distribute that content within the Service.

You remain responsible for any content you submit.

We reserve the right to remove content that is unlawful, misleading, defamatory, offensive, abusive, or otherwise inappropriate.

12. Service Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability.

We may:

• Modify features
• Suspend services
• Carry out maintenance
• Update systems
• Remove functionality

without prior notice where reasonably necessary.

13. Disclaimer

The Service is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Wanderoo makes no guarantees regarding:

• Accuracy
• Reliability
• Availability
• Suitability for any particular purpose
• Completeness of information

Users rely upon recommendations, information, and search results at their own discretion and risk.

14. Limitation of Liability

To the fullest extent permitted by law, Wanderoo shall not be liable for:

• Indirect losses
• Consequential losses
• Loss of profits
• Loss of revenue
• Loss of data
• Travel costs
• Booking costs
• Accommodation costs
• Business interruption
• Decisions made based upon information displayed through the Service

This limitation specifically includes any claims relating to:

• Food allergies
• Food intolerances
• Dietary requirements
• Ingredient changes
• Allergen information
• Cross-contamination
• Food preparation practices
• Venue information supplied by third parties

Wanderoo shall not be liable for any illness, injury, allergic reaction, medical treatment, healthcare costs, or associated losses arising from reliance upon information displayed within the Service.

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful.

15. Account Suspension and Termination

We may suspend or terminate accounts where:

• These Terms are breached
• Fraudulent activity is suspected
• Illegal activity is detected
• The security of the Service is threatened

Users may delete their account at any time.

16. Privacy

Your use of the Service is also governed by our Privacy Policy.

By using Wanderoo, you acknowledge that you have read and understood our Privacy Policy.

17. Changes to These Terms

We may amend these Terms from time to time.

Updated Terms will be published on the Wanderoo website and become effective upon publication.

Continued use of the Service after any update constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Information

Wanderoo

Email: info@wanderoo.co.uk
Website: https://www.wanderoo.co.uk

For enquiries regarding these Terms, please contact:

info@wanderoo.co.uk